SL's regular travel planners and mobile application in abeyance since shortly after midnight on New Year's Day. Even SJ, Post Office and Liquor was hit by technical problems that resulted from a cable fire.
Neither the travel planner at SL or disruption information on platforms and in departure halls functioned as they would on New Year's Day. On nyårsdages evening met still the one who tried to use the SL app an error message about server. Shortly before 21 o'clock, it was still uncertain how large parts of the business affected.
On New Year's evening, however, had SL's website started working again, but the regular travel planner remained inoperative. Henrik Palmér says there is still no forecast of when everything will work again. dragon city seashell dragon Travelers hänvisadas to schedules and alternative travel planners, but it is uncertain whether they take into account traffic disruptions.
Other customers of the ISP Evry has suffered, such as SJ, Liquor Store and Post Office. Among other SJ's site has been out of action during the New Year's Day. On the company's press service announced it on Wednesday morning that stakeholders had a meeting, and that more information would emerge from the supplier Evry. That did not happen but at night there is still no new information.
At present it is not possible to purchase tickets through the website when the reservation system is down. There have also been problems with buying tickets over the phone because all sales channels have been down. According to SJ's spokesperson Marten Dunér SJ does not charge any additional fees for buying a ticket on the train for those who want to travel but have not been able to buy tickets via the regular channels due to system error.
- I recommend to contact the train crew to see if there is any vacancy or if the train is already fully booked. Then the valid ID must be presented and you can buy tickets after charged, said SJ spokesperson Marten Dunér to SvD.
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